Privacy

Short and clear: which data we use for what, and when we delete it. Draft, under legal review

Controller

Krejton SH.P.K., Bulevardi Bill Clinton 264, 10000 Prishtinë, Kosovo. Managing director: Erblin Limani. Data protection contact: datenschutz@krejton.com.

Customer requests and appointments

If you contact us via the configurator, the contact form or the appointment booking, we store your details (company, name, email, optionally phone, your selection) in order to answer your request and prepare a quote. The legal basis is Art. 6(1)(b) GDPR (pre-contractual measures). You'll receive an automatic confirmation by email.

Information for applicants (Art. 13 GDPR)

We use your details (name, contact, languages and level, answers to job questions, optionally CV and skills) only for the application process. The legal basis is Art. 6(1)(b) GDPR and the Kosovo data protection law. We only add you to the talent pool with your consent, for 24 months, and you can withdraw it at any time. We never ask for money and only write from @krejton.com addresses.

Chat with the digital assistant

The assistant answers questions with the help of AI and our knowledge base. Please don't share sensitive data there. For applications the chat doesn't collect personal data, it forwards you to the application. Chat histories without a request are deleted after 90 days.

Cookies and measurement

Necessary storage (language, your cookie choice, form drafts) is always active. Everything else only runs with your consent, which you can change at any time.

ServiceCategoryPurpose
Google Analytics 4StatisticsWhich pages help and where forms are abandoned. IP truncated, 14 months.
Microsoft ClarityStatisticsHeatmaps and anonymised sessions, form contents masked.
Meta-PixelMarketingMeasuring which Facebook and Instagram ads lead to applications.
LinkedIn Insight TagMarketingMeasuring which LinkedIn ads lead to requests.

Retention periods

DataRetention
Application without hiring6 months after rejection
Talent pool (with consent only)24 months
Customer request without a contract12 months after last contact
Customer request with a contractstatutory retention, 6 to 10 years
Chat histories without a request90 days
Server and error logs14 days, IP truncated

Your rights

You have the right to access, rectification, erasure, restriction, data portability and objection, as well as the right to lodge a complaint with a supervisory authority. Just write to us, we'll reply within one month.

Status: draft of 18 Oct 2026