krejton connects companies with permanently employed customer service professionals from Pristina, in German, English, Italian and Albanian. Personally managed, in your time zone.
A reply within one working day.
The time in Pristina right now
CET--:--
And it's the same time for your customers:
No night shift for your office hours. No surcharges for them either.
Permanently employed people from Pristina for relationships and difficult conversations. An AI voice agent for lots of calls at any time of day. Or both together.
People
Your own dedicated team or extra support for your call centre, with a team lead, script and reports.
AI agent
An AI answers the phone, around the clock. It answers questions, books appointments, creates tickets and hands over to people.
Combination possible: AI answers, a person takes over Compare human and AI
With human agents, from the first call to go-live in 10 working days at most. The AI agent is ready after just 3 to 5 working days.
We clarify your needs: channels, languages, hours.
30 minutesA clear quote with price and start date.
within 2 working daysAgents with vetted language levels learn your product.
5 to 7 working days14 days with 1 agent at a fixed price, then at least 6 months.
14 daysClose enough for a morning visit. Affordable enough for a dedicated team to pay off.
CET like Berlin, Vienna, Zurich and Rome. No night-shift surcharges for your office hours.
German thanks to the diaspora and German studies, Italian thanks to the proximity to Italy.
Good agents at fair cost, thanks to our Pristina location and permanent employment.
Data processing agreements and standard contractual clauses, trained agents.
Permanent employment and paid training. Apply in 2 minutes, no login.
In 10 working days at most. After a 30-minute call you'll receive a quote within 2 working days, followed by selection, training and a 14-day trial.
No. krejton never asks for money, not for applying, training or equipment.
With human agents, you start with a 14-day trial at a fixed price, followed by a minimum term of 6 months. The AI agent can be cancelled monthly.